OttoServ Operations
Stop losing leads when your team is busy.
OttoServ Front Desk AI answers missed and after-hours calls, captures lead details, qualifies prospects, and sends your team a clean summary inside the paid OttoServ Operations product.
Starter includes 250 Otto Voice minutes, $0.45/min overage, and $299 setup.
Most service businesses do not have a marketing problem first. They have a lead-handling problem. Calls get missed, forms sit unanswered, prospects call after hours, and good opportunities disappear before anyone follows up. OttoServ Front Desk AI helps fix that by answering, qualifying, and summarizing leads automatically so your team can respond faster and book more work.
Not sure how much missed calls are costing you? Run the free calculator first.
Calculate My Revenue LeakWhere revenue is leaking right now
Missed calls = lost jobs
Every unanswered call is a job your competitor wins. Busy seasons, evenings, and weekends are when most leads slip away.
After-hours leads disappear
Prospects search for help at 8 PM. By the morning, they've already booked someone else.
Forms sit unanswered for hours
Speed-to-lead drops dramatically after 5 minutes. A clean follow-up beats a polished pitch sent two days late.
No record of what's been missed
You can't fix a leak you can't measure. Most owners have no idea how many leads they're losing each week.
How it works
A simple, controlled Operations setup. You see exactly how many calls are answered, leads captured, and opportunities your team would have missed.
Call comes in
Missed call, after-hours call, or new prospect. The AI front desk picks up in your business's voice.
AI answers and qualifies
Asks the right questions for your service: name, phone, service need, urgency, location, basic notes.
Lead is captured and summarized
Clean summary sent to your team via email or SMS. Ready to follow up — or get an appointment request booked.
You see the leaks weekly
A simple performance summary every week: calls answered, leads captured, average response speed, opportunities surfaced.
Who Front Desk AI is for
- ✓Property management companies (residential and commercial)
- ✓Contractors and remodelers
- ✓HVAC, plumbing, electrical, and roofing companies
- ✓Home services (cleaning, landscaping, pest control, pool service)
- ✓Any local service business losing revenue to missed and after-hours calls
What the customer receives
OttoServ Operations is built to prove whether Front Desk AI can catch real opportunities before you commit to deeper automation.
A captured lead record
Name, phone, service need, urgency, location, and caller notes in a format your team can act on quickly.
A routed summary
Clean call summaries sent to the right inbox, phone, CRM, spreadsheet, or task queue depending on the Operations setup.
Front-office leak visibility
Weekly view of calls answered, leads captured, common request types, and where coverage gaps still exist.
Operations pricing
Pick the monthly plan that fits your call volume and workflow depth. Voice usage is measured in Otto Voice minutes.
Starter
$199
per month
- ✓Setup and configuration in your business's voice
- ✓250 Otto Voice minutes
- ✓$0.45/min overage
- ✓$299 setup
- ✓Missed-call and after-hours answering
- ✓Lead capture (name, phone, service need, urgency, notes)
- ✓Basic qualification flow built for your service
- ✓Call summaries sent to your team
- ✓Basic weekly performance summary
Professional
$499
per month
- ✓1,000 Otto Voice minutes/month included
- ✓Everything in Starter
- ✓Customized qualification flow
- ✓SMS/email follow-up sequences
- ✓Overage: $0.39/min
- ✓$750-$1,500 setup
Growth
$999
per month
- ✓2,500 Otto Voice minutes/month included
- ✓Advanced follow-up sequences
- ✓Reporting and CRM updates
- ✓Workflow support
- ✓Overage: $0.35/min
- ✓$2,500+ setup
Scale
custom
custom
- ✓Custom Otto Voice minute blocks
- ✓Multi-location workflows
- ✓Deeper system integrations
- ✓Managed operations support
Need broader process automation, SOPs, dashboards, CRM cleanup, or reporting? See OttoServ Operations pricing.
Common questions
What does Starter include?+
Starter setup includes missed-call and after-hours answering, 250 Otto Voice minutes, lead capture, basic qualification, call summaries to your team, and a basic weekly performance summary.
How does OttoServ Operations pricing work?+
Starter is $199/mo with 250 Otto Voice minutes, $0.45/min overage, and $299 setup. Professional is $499/mo with 1,000 Otto Voice minutes, $0.39/min overage, and $750-$1,500 setup. Growth is $999/mo with 2,500 Otto Voice minutes, $0.35/min overage, and $2,500+ setup. Scale is custom.
Is this a chatbot or a real AI receptionist?+
It's a real AI voice agent that answers calls in your business's voice, qualifies callers with the questions you'd ask, and routes a clean summary to your team. It's not a generic chatbot or a basic answering service.
What if the AI can't answer a caller's question?+
The AI captures the inquiry, sends your team a clean summary, and on higher plans can transfer to a human or schedule a callback. It's designed to capture the lead and get them to the right person — not to fake expertise.
How long does setup take?+
Most Starter Operations setups are live within 2-5 business days. Setup includes configuring the qualification flow, connecting to your phone or web forms, and recording the agent in your business's voice.
Does this work for property management?+
Yes. Property managers are a primary use case: tenant calls, owner inquiries, applicant questions, vendor coordination, and maintenance request capture. The qualification flow is tuned for your portfolio type.
Does this replace a human receptionist?+
It replaces the missed calls a human receptionist can't catch — after-hours, lunch breaks, busy seasons, and the moments your team is on a job. Many clients keep their receptionist and use Front Desk AI as a safety net.
Ready to stop losing leads?
Start with Starter Operations at $199/mo, or request a free Front Office Leak Check first and we'll show you the gaps.
Prefer to hear it first? Hear a personalized demo in your business's voice.