Demo homeowner job status - not a live job

Track the job from approval through completion.

This demo previews the homeowner experience after a pro accepts and the homeowner approves the scope. Controls are disabled in this demo until auth, ownership, payment, and admin release gates are production-ready.

approved scope

Kitchen sink supply line replacement, shutoff inspection, cabinet protection, and before/after proof.

pro-confirmed price

$1,200 demo price after pro review. Final pricing is pro-confirmed before work begins.

what is included / excluded

Included: visible supply line repair and basic shutoff check. Excluded: hidden plumbing, cabinet reconstruction, and permit-required work.

pro/company info

Demo Verified Plumbing Co. License/insurance review shown as approved demo data.

schedule/status

Scheduled demo window: Tuesday morning. Current status: homeowner reviewing milestone.

payment status

Demo payment secured test only; no live payment or payout has been created.

what is held / pending release

$1200 marked held in the payment record pending completion approval and admin release.

change order notes

No active change order. Any hidden damage would require homeowner approval before work resumes.

Milestone progress

Milestone 1: Materials and access confirmed

Amount: $300

Proof required: itemized material note and access confirmation

Homeowner approval: approved_demo_only

Admin release: release_pending_admin

Milestone 2: Repair complete

Amount: $900

Proof required: before/after photos and homeowner signoff

Homeowner approval: reviewing_demo_only

Admin release: not_released

approve milestone

Disabled demo control: homeowner approval would move the milestone to admin release review.

request correction

Disabled demo control: homeowner correction request would pause release and notify admin for review.

final approval

Disabled demo control: final completion approval would queue payout review, receipt, and closeout drafts.

Stage-aware homeowner decline / rematch controls

These controls are disabled in this demo. Real requests require homeowner auth, ownership checks, admin review, and payment-release safeguards before any reassignment decision.

Before payment demo

Before payment, a homeowner can freely decline or ask for another pro. The request returns to manual pro matching.

After payment/scheduled demo

After payment or scheduling, rematch is admin-reviewed. Funds stay unreleased while schedule, prep, travel, and materials impact are checked.

In progress demo

After work starts, there is no instant rematch. OttoServ opens issue/reassignment review and pauses release if needed.

Completed demo

After completion, the path is support, dispute, warranty, or review. It is not a simple rematch flow.

Example rematch/reassignment requests

after homeowner approval before payment

Reason: wants another option

Admin review: pro match needed

Payment impact: no payment impact

Replacement match: return to pro match needed

after scheduled before work starts

Reason: schedule concern

Admin review: admin review required

Payment impact: prep material travel check required

Replacement match: admin review before replacement

in progress

Reason: quality concern

Admin review: work paused for review

Payment impact: payment release paused

Replacement match: reassignment review not instant

receipt/review/case study next steps

After final approval, OttoServ prepares draft-only receipt, review request, and before/after case study permission copy. No live email, SMS, social post, payout, refund, or automatic assignment is triggered from this page.

Default payment policy shown: Tier A: Small/simple jobs