Built for Trades Companies
OttoServ for HVAC, Plumbing & Electrical
Trades businesses run on fast response times, tight scheduling, and accurate job costing. OttoServ gives HVAC, plumbing, and electrical companies AI-powered dispatch, 24/7 lead coverage, and real-time job visibility — so you stop losing calls and start running tighter operations.
What Trades Companies Deal With Every Day
These are not unusual problems. They are the everyday reality of running a service call business without the right systems in place.
Dispatch Chaos
Coordinating which tech goes where — across service calls, installs, and maintenance agreements — is a full-time job that still results in gaps and double-bookings.
Missed Service Calls
A customer calls about a broken AC at 11pm. No one answers. They find another company on Google. That is a $3,000 job you will never know you lost.
No Job Costing Visibility
You know the big jobs were profitable. But smaller service calls? You are guessing — and sometimes the labor and parts cost more than the ticket price.
Technician Scheduling
Managing availability, skills, and geography for a team of technicians manually creates constant scheduling conflicts and wasted drive time.
Service Agreement Tracking
Maintenance agreements are sold and then forgotten. Renewals lapse, scheduled visits get missed, and the recurring revenue walks out the door.
Slow Follow-Up on Estimates
A tech leaves a quote on-site. The customer means to call back. A week later, nothing — and you never followed up.
How OttoServ Helps
AI-powered operations built around the rhythm of a service call business.
AI Dispatch & Lead Response (Morgan)
Morgan handles after-hours service calls, qualifies the issue, captures contact info, and either books the call or escalates emergencies — 24/7, automatically.
Smart Scheduling
Dispatch scheduling that accounts for tech skills, location, availability, and existing service windows. Fewer drive conflicts, more jobs per day.
Job Costing
Real-time labor, parts, and travel cost tracking against every job ticket. Know your margin on every call — not just at month-end.
Service Agreement Management
Track every maintenance agreement, automate renewal outreach, and schedule preventive visits automatically — so recurring revenue stays on the books.
Automated Follow-Ups
Estimates auto-follow-up after 48 hours. Completed service calls request reviews. Equipment replacement opportunities get flagged and followed up.
OttoServ OS Dashboard
One live view of every open ticket, scheduled job, tech location, and revenue — updated in real time across your entire service area.
Zero missed after-hours calls
Morgan captures every after-hours lead with immediate AI response — no voicemail, no lost jobs.
More jobs per tech per day
Smart scheduling reduces drive time and eliminates gaps between jobs across your service area.
Real margin visibility
Know your profit on every ticket — not just at month-end when it is too late to do anything about it.
Stop Losing Jobs to Slow Response Times
Book a free discovery call and we will show you how OttoServ works for your trade, your market size, and your team.