Demo pro job workspace - not a live job

Manage an accepted Local Pro job.

This demo shows the pro-side workspace after a homeowner-approved job is ready to schedule. It is signed-link-ready/admin-safe preview copy only; no live payment, payout, upload, or customer message is enabled.

accepted scope packet

Kitchen sink supply line replacement, shutoff review, access constraints, and before/after proof.

homeowner-visible details only

Service area, job summary, approved scope, and schedule notes. Private contact and internal admin notes remain hidden.

schedule

Demo scheduled window: Tuesday morning. Pro can propose a revised window through admin-reviewed workflow later.

approved price/milestones

$1200 demo price with 2 modeled milestones and admin release gates.

upload/checklist placeholders

Before photo, material receipt note, access confirmation, after proof, and customer signoff checklist.

payout status

release pending admin

payout hold reason

homeowner milestone approval and admin release required

final completion checklist

Work complete, cleanup done, before/after proof attached, homeowner final review requested.

Milestone actions

submit milestone complete

Disabled demo action: pro submits proof, then homeowner reviews the milestone.

request change order

Disabled demo action: pro proposes revised scope or amount for homeowner/admin review.

request more info

Disabled demo action: pro asks for missing information before schedule or completion.

Homeowner rematch/reassignment states

The pro is not automatically penalized when a homeowner asks for another pro or opens an issue. OttoServ uses admin review, draft updates, and payment-release holds before any reassignment decision.

homeowner chose another pro before approval

No automatic penalty. The opportunity closes as homeowner selected another option before payment.

homeowner requested rematch after approval/payment

Admin review opens; modeled funds remain unreleased while OttoServ reviews replacement eligibility.

homeowner requested review before start

OttoServ checks schedule, prep, travel, and materials before deciding cancellation/rematch terms.

homeowner raised issue after work started

The job moves into issue review; pro can provide response details and correction options.

payment release paused while review is pending

Release remains paused for homeowner/admin review; no payout action is created.

Example admin-reviewed requests

rematch requested before payment

Stage: after homeowner approval before payment

Reason: wants another option

Payment impact: no payment impact

rematch requested after schedule

Stage: after scheduled before work starts

Reason: schedule concern

Payment impact: prep material travel check required

work paused for review

Stage: in progress

Reason: quality concern

Payment impact: payment release paused

Safe workspace boundaries

The pro sees the accepted scope, approved price/milestones, checklist placeholders, payout status, and payout hold reason. Private homeowner contact details, specific service location, internal risk notes, and unrelated customer history are not exposed in this demo workspace.